Privacy Policy

This privacy policy sets out how the Crystal Palace Triathlon uses and protects any personal information that you give us when you enter our race.

The Crystal Palace Triathlon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when you enter our race, then you can be assured that it will only be used in accordance with this privacy statement.

The Crystal Palace Triathlon complies with the requirements set out in the Data Protection Act 2018 and General Data Protection Regulation. You can obtain further information about the Data Protection Act 2018 and GDPR by visiting the GOV.uk website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3 February 2019.

What we collect
We collect the following personal information:

Name, Address, Date of Birth
British Triathlon membership number and Club (if applicable)
Contact information including email address
Emergency contact details

Use of your information

We require this information to:

contact you with regards to your race entry
to provide services to enable participation in our event
distribute email notifications relating to the event
contact your emergency contact in event of emergency
periodically send promotional mail or emails about relevant special offers or events, where consent is provided.

Sharing of Information
The Crystal Palace Triathlon does not sell or rent any personal information or data supplied by you to a third party.

We may provide selected third parties with information for the performance of any contract we enter into with you (for example, third party service providers to help in areas such as event registration, timing and results).

We will provide the British Triathlon Federation (BTF) with race results for the purpose of providing membership services only and for the compilation of anonymised statistical information and London League results. We share your personal information with our timing company to enable them to record and report race results.

Retention of Personal Information

We keep your information for as long as necessary to organise and run the event. An archive of
results from previous year’s races is kept and available on the websites of Crystal Palace Triathlon,
British Triathlon and the timing company. This will includes your name, age group and club (if
applicable).

Questions, Comments and Complaints
If you have any concerns regarding our Privacy Policy then you can contact us by email.

Use of Email Tracking Pixels

All emails sent by the system contain a tracking pixel. This is used to track whether each email has been opened by the recipient, and when. This information can be viewed by those users of the system with permission to view email delivery reports. We do not display any information regarding the location of the recipient. Note that the tracking pixel is only activated if the recipient chooses to download images into their email client.

Data Processor

We, Crystal Palace Triathletes, make use of the myClubhouse software supplied by Simmetrics Ltd to process personal data we include on our myClubhouse website in accordance with our privacy policy set out above. Simmetrics Ltd processes your personal data on our behalf and they can only do so in accordance with our written instructions. You can find the details of our data processor’s privacy policy here: http://www.myclubhouse.co.uk/Home/PrivacyPolicy.

Use this form to send an email to another member. You may only send to one member at a time. Your registered email address will be passed on to this member but you may also include alternative contact details.

Note: Emails sent via the website are not entirely private. A copy of every email is held on the database and this can be accessed by certain club administrators using the Sent Emails page.

From

Alternative contact email

Another email address which the recipient can use to contact you.

Alternative contact details

Other contact details which the recipient can use to contact you e.g. phone number.

Subject

Message

Copy this message to my email address

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Regular

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Duotone

Brands

No matching icons.

Title

Description

Requested Membership Subscriptions

One or more of the requested Membership applications require approval. You will be emailed if your request has been approved and, at that point, you will be able to view and accept or reject the membership offer and proceed with payment. will be emailed once the request has been approved and, at that point, they will be able to view and accept or reject the membership offer and proceed with payment.

Subscriptions have been automatically approved and have been added to your basket. Please now proceed there to make payment.

Pay for Subscriptions

Reference	Name	Category	Costs
			Joining Fee Cost /	View Manage

Group Subscriptions

- :

You have requested one or more group membership subscriptions. You should now use the register buttons below to add additional members into the available slots.

No.	Membership
	One of:

Next Steps

GoCardless Direct Debit —

scheduled to be collected automatically by GoCardless. There is no need to record manually unless the GoCardless notification has been missed.

If you do record it: entering the GoCardless payment reference (e.g. PM...) will allow the duplicate notification to be safely ignored. If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.

Stripe —

scheduled to be collected automatically by Stripe. There is no need to record manually unless the Stripe notification has been missed.

If you do record it: entering the Stripe charge reference (e.g. ch_...) will allow the duplicate notification to be safely ignored. If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.

Scheduled Electronic Payment

scheduled to be collected automatically by . There is no need to record manually unless the provider's notification has been missed. If you mark it as paid and the automatic collection also succeeds, the payment may be recorded twice.

GoCardless Direct Debit Stripe — RE: : GoCardless Direct DebitsStripe paymentsPayments via are normally recorded automatically. There is no need to record manually unless has been missed. Please enter the exact payment reference where possible. Payments with different references must be recorded separately.

Payee

Paying User

Payment Date

Payment Method

Amount

Refunds may be recorded using negative amounts.

Payment Reference

Notes

Allocation to Due Payments

Select the due payments that are covered by this received payment.

Unallocated Amount

	ID	Purchaser	Purchase	Amount	Due Date	Allocated Amount
— scheduled for automatic collection
						£

No due payments.

Applied Discounts

Loading preview …

Error:

Subscription is .

Confirmed payments
Already recorded
To be recorded

Payment subscription(s):

— inactive

All payments are recorded, but the subscription is no longer active and at least one payment subscription is still marked active. Click Proceed to deactivate it and cancel any future due payments.

All confirmed payments are already recorded.

Payment on is for .

This amount doesn't match the sum of the payment subscriptions. Please enter how the amount should be distributed:

Payment Subscription	Suggested	Actual Amount

Total entered

Enter 0 for any subscription whose payment has not been collected — it will be marked inactive.

Actions performed:

No payments required recording.

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